Daytona 500 — Frequently Asked Questions & Answers
Q: What should I know about ticket delivery for the Daytona 500?
A: Your tickets will be delivered based on the method you selected during purchase. Options typically include mobile delivery (e-tickets for your smartphone), print-at-home, or traditional physical tickets sent via mail. Check your confirmation email for specific details about your ticket delivery method.
Q: How does parking work for the Daytona 500?
A: Free parking is available in designated lots (Lots 3, 5, and 6), with shuttle service to the front stretch. Paid, premium parking options are also available for purchase in lots closer to the venue. It is highly recommended to purchase parking passes in advance.
Q: Is transportation provided to the Daytona 500?
A: Daytona International Speedway provides shuttle services from its free and paid parking lots to the main entrance gates. Some ticket packages from third-party vendors may also include park-and-ride shuttle services from various locations in the Daytona Beach area.
Q: What can I bring into the Daytona 500 event?
A: Each guest is permitted to bring one soft-sided cooler (maximum size 14”x14”x14”) and one lightweight backpack. All items are subject to a thorough inspection at the entrance gates. Prohibited items typically include hard-sided coolers, weapons, illegal substances, and large umbrellas.
Q: What happens if the Daytona 500 is affected by weather?
A: In case of a weather postponement, your ticket will be honored for the rescheduled race date. Under the Speedway’s Weather Protection Program, if you cannot attend the new date, you may be eligible to exchange your ticket for a future NASCAR event at a Daytona-owned track.
Q: Can I get a refund or exchange my ticket if I can’t attend?
A: As a general rule, tickets are non-refundable and non-exchangeable. Refunds or exchanges are typically only offered if the event is canceled outright or under specific conditions outlined in the weather protection policy.
Q: What are the food and beverage options at the Daytona 500?
A: A wide variety of food and beverage options are available from numerous concession stands throughout the concourse, offering classic stadium fare, local specialties, and alcoholic/non-alcoholic drinks. You are also permitted to bring your own food and sealed beverages in your cooler.
Q: What safety protocols are in place at the Daytona 500?
A: All guests will go through a security screening process upon entry. The speedway has a clear bag policy, and there are established emergency procedures. Medical stations are located throughout the facility for assistance.
Q: Is there a lost & found for the Daytona 500?
A: Yes. If you lose an item, you can visit a Guest Services booth at the speedway to file a report. After the event, you can contact the Daytona International Speedway Guest Services department to inquire about lost items.
Q: Can I bring my cooler to the Daytona 500?
A: Yes. Soft-sided coolers with a maximum size of 14"x14"x14" are permitted. Hard-sided coolers are not allowed. All coolers will be inspected upon entry.
Q: Where is the Daytona International Speedway located?
A: The speedway is located at 1801 West International Speedway Blvd., Daytona Beach, Florida, 32114.
Q: How do I contact Speedway Guest Services?
A: You can contact Daytona International Speedway Guest Services via the contact form on their official website or by calling their main phone line for assistance with any questions.
Q: What are the rules for infield admission at the Daytona 500?
A: Infield admission requires a special ticket or camping pass. It provides access to a unique viewing area and fan zone inside the track. Specific rules regarding access, vehicle types, and conduct are provided with the purchase of an infield pass.
Q: What accessibility services are available for fans with disabilities?
A: The speedway offers accessible parking, wheelchair-accessible seating, and companion seating. Please contact the ticket office in advance to arrange for any specific accessibility needs.
Q: Is merchandise allowed at the Daytona 500?
A: Yes, you can bring merchandise purchased at the track or from other official vendors. Large quantities of merchandise for resale are not permitted.
Q: What happens if my ticket was not received by mail?
A: If you selected physical ticket delivery and have not received them within a week of the event, contact the Daytona International Speedway ticket office immediately. They can often arrange for your tickets to be held at will-call.
Q: Are there designated rideshare zones?
A: Yes, there are designated drop-off and pick-up zones for rideshare services like Uber and Lyft. Follow the signage and directions from staff to locate these areas.
